How can I be sure I'm getting all the updates from Popular Pays?

We’re always reaching out to our creators to make sure they’re in the loop with what’s happening at Popular Pays, from relevant gigs to a response to adjusting a fee price for a campaign.

Here are ways to make sure you’re getting our messages:

• Make sure the email address we have is correct. Double-check your Settings Account page and update the email address if needed.
• For emails about a gig, like negotiations, you’re a good fit, or even updates on shipment, approvals, etc. We’ll send these emails from [e-mail]. Be sure to mark this email as not spam. Here’s a how-to from Gmail. 
• Triple-check your Popular Pays Account Settings to make sure push notifications (iOS only) and email notifications are turned on. Check out your Settings Notifications page.  

Heads up: just like the email address [e-mail] sounds, we don’t have anyone on the other end, so don’t respond to these emails. If you have any questions, be sure to reach out to the brand via the messenger tool or [e-mail] 

• Sometimes Gmail will automatically filter emails into your spam folder, check your spam folder and mark emails from [e-mail] as not spam. 

• Negotiation responses: We’ll be responding to your fee application counteroffer via email. If you’re not seeing an email from us, be sure to check your Spam folder. If the emails are going to Spam, select “Not Spam” so you’ll get these responses from us moving forward.

For other notifications from us, head to your Popular Pays Account settings to adjust your Email and Push Notification options: