How do I get paid on Popular Pays?

Popular Pays handles all payments for work completed through the platform

Payments are issued 30 days after the Creator has completed a Gig (meaning, all the deliverables in the campaign brief have been completed and all posts have been pulled into the platform). 

Popular Pays issues payment via PayPal or direct deposit

Our direct deposit method is free of any extra charges, what you list as your fee on the campaign is what you’re paid. If your bank is based in the U.S. or has a U.S. routing number, you can select this payment method in your settings. Keep in mind that payments sent via direct deposit can take ~3-5 business days to hit your account depending on your bank.

If you select PayPal as your payment method, please note PayPal deducts a service fee from your payment. For more on this, check out our PayPal FAQ. 

Important things to note about payment on Popular Pays

Make sure when you sign up that you choose a payment preference and enter your payment information, so your payments won’t be delayed. If you complete a campaign before entering a payment preference, your payment will be held by Popular Pays until you update your preferences.

If you're missing a payment, please confirm that your payment preferences are up to date and that 30 days have passed since all campaign deliverables were completed.

If you update your payment method once your Gig has moved into awaiting payment, the payment source will not change on that Gig. It will update for any future Gigs that you complete.

I received an email saying I've been paid for a campaign. Why don't I see the money in my account yet?  We send payments to Creators 30 days after a gig has been marked as completed in our system. When we send an email to let you know you've been paid, that means we've sent the payment to your bank. The payment has been sent, but depending on your bank, the funds might take 1-4 business days to process.

How to set up payment on Popular Pays

To set up payment on the website:

1. Go to creators.popularpays.com and login. 

2. Select Account Settings, and choose Payment Method. 

3. Add either Direct Deposit or PayPal info into your account. 

4. Save info. 

To set up payment on the iOS app: 

1. Log in to the app, and select settings. 

2. Select Payment Method

3. Add either Direct Deposit or PayPal info into your account. 

4. Save info. 

To update payment info: 

1. Delete any previous payment account links.

2. Add new Direct Deposit or PayPal info.