Roles and permissions – Support | Popular Pays

Organization Owners have the ability to invite colleagues to join the platform, assigning roles and permissions to each user. We'll go over what permissions each role is granted below. If you still have questions about what each role can/cannot do, reach out to Support in-platform for additional help.

Organization Owner

The Organization Owner role has the same permissions as the Platform Member role plus the permissions listed below. Organization Owners have admin-level permissions that allow them to view or take action on account/subscription settings. Think of Organization Owners as account admins.

Everything listed under Platform Member plus:

Create Brands: Allows a DashboardUser to add new brands to an organization

Create Dashboard Users: Allows a DashboardUser to invite dashboard users to join an organization

Deactivate Dashboard Users: Allows a DashboardUser to deactivate dashboard users

Assign Dashboard User Roles: Allows a DashboardUser to assign roles and permissions to all dashboard users under brand

Assign Dashboard User Brand Visibility: Allows a DashboardUser to assign brand visibility to dashboard users

Remove Dashboard User Brand Visibility: Allows a DashboardUser to remove brand visibility from dashboard users

View Brand Profile: Allows a DashboardUser to view the brand profiles and settings under their organization

Edit Brand Profile: Allows a DashboardUser to update and/or edit all brand profiles and settings under their organization

Platform Member

The Platform Member role has the ability to take action within the Campaign workflow and provides access to all subscription/SaaS tools outside of the Campaign page. Platform Members do not have admin-level permissions and therefore cannot view or take action on account/subscription settings.

Campaign Close: Allows a DashboardUser to close a campaign after all Creators have been marked complete

Campaign Pause: Allows a DashboardUser to pause the Creator application queue for a campaign

Campaign Reopen: Allows a DashboardUser to reopen the Creator application queue for a campaign

Create/Update Campaign Brief: Allows a DashboardUser to create a campaign creative brief and update an existing creative brief draft

Note: Once a creative brief has been submitted, it cannot be edited, as it acts as a legal contract between the Creator and Brand. Reach out to Support or a CSM to edit a brief post-submission.

Receive Campaign Digest: Allows a DashboardUser to opt-in to receive email notifications when a campaign goes live

View Campaign Action Items: Allows a DashboardUser to view action items per campaign

Campaign Index: Allows a DashboardUser to view a list of active and completed campaigns

Campaign Invite: Allows a DashboardUser to invite a Creator to a Campaign

View Invites: Allows a DashboardUser to view campaign invites sent to Creators

Campaign Creator Invite: Allows a DashboardUser to invite a suggested Creator to a campaign

Campaign Creator Dismiss: Allows a DashboardUser to dismiss a suggested Creator

View Creator Pricing: Allows a DashboardUser to view Creator bid pricing and total campaign budgets

Take Action on Creator Applications: Allows a DashboardUser to accept or reject Creator campaign applications

Take Action on Content Submissions: Allows a DashboardUser to approve or request edits on a content submission

Download Pending Content Submissions: Allows a DashboardUser to download pending content submissions

Note: Rights to repurpose content are not granted to a Brand until the content has been formally approved in the platform. Click here to learn more.

Change Content Due Date: Allows a DashboardUser to change the content due date for a Creator

Creator Contract Completed: Allows a DashboardUser to immediately mark a Creator’s contract as completed

Note: Marking a Creator's contract as complete will trigger the payment processing period, discard any remaining pending content submissions, and complete any un-fulfilled deliverables.

Contract Cancel: Allows a DashboardUser immediately cancel a Creator contract within a campaign, refunding Creator budget to the Brand

Creator Group Label Index: Allows a DashboardUser to view a list of labels for Creator groups in MyCreators

Creator Group Label Create: Allows a DashboardUser to create a label for a Creator group in MyCreators

Label Update: Allows a DashboardUser to update a label for a Creator group in MyCreators

Create Creator Group Memberships: Allows a DashboardUser to add Creators to a list in MyCreators

View Creator Group Memberships: Allows a DashboardUser to view Creators in a list in MyCreators

Remove Creator Group Membership: Allows a DashboardUser to remove a Creator from a list in MyCreators

Create Conversations in Threads: Allows a DashboardUser to create conversations outside of a campaign, using Threads

View Conversations in Threads: Allows a DashboardUser to view conversations outside of a campaign, using Threads

Send Messages in Threads: Allows a DashboardUser to send a message to a Creator, using Threads

View Conversations List in Threads: Allows a DashboardUser to view a Brand’s list of conversations with Creators, using Threads

Mark Message Unread: Allows a DashboardUser to mark a Creator message as unread

Analytics & Audience: Allows a DashboardUser to see social audience analytics information on a Creator profile

View Creator Profiles: Allows a DashboardUser to view Creator Profiles

View Contract Summary: Allows a DashboardUser to view a summary of a Creator's campaigns with Brand

View Audience: Allows a DashboardUser to view Creator audience demographic breakdowns

View Brand Stats: Allows a DashboardUser to view the Brand Stats page

View Content Library: Allows a DashboardUser to view the Content Library page

Platform Reviewer

The Platform Reviewer role is a restricted role with fewer permissions in-platform compared to the Platform Member role. Possible use cases for this role include legal team review, brand team review, creative team review, upper management oversight, etc. This role cannot take any action in-platform but can review campaign Creators and content as well as access all subscription/SaaS tools outside of the Campaign page.